HealthSource Medical Associates is a physician-owned virtual practice led by two board-certified family physicians, Dr. Aaron Sartin and Dr. Sally Sartin, who work alongside licensed physicians, nurse practitioners, and physician assistants.
Key takeaways
- HealthSource was co-founded by Dr. Aaron Sartin, MD, and Dr. Sally Sartin, MD. Both are board-certified in Family Medicine, graduated from Loma Linda University School of Medicine, and bring approximately 18 years of clinical experience each.
- The clinical team also includes a third physician, a family nurse practitioner, an advanced practice registered nurse, and a physician assistant, supported by an administrative team for scheduling, documentation, and follow-up.
- Every evaluation, prescription, and document reflects the treating clinician’s professional judgment, and documentation supports a request but does not guarantee approval.
Who is on the HealthSource clinical team?
The clinical team is led by the practice’s co-founders, Dr. Aaron Sartin and Dr. Sally Sartin, and includes four additional licensed clinicians.
Together they provide primary care, urgent care, chronic disease management, medication management, medical leave and disability evaluations, and workplace accommodation support, all online.
The full clinical team includes:
- Dr. Aaron Sartin, MD, co-founder and physician
- Dr. Sally Sartin, MD, co-founder and physician
- Dr. Keun-suh (Ken) Kim, MD, physician
- Damien Bailey, MSN, FNP-C, family nurse practitioner
- Melissa Smithdeal, APRN, advanced practice registered nurse
- Linda Wang, PA-C, physician assistant
Clinicians are supported by an administrative team that helps with scheduling, documentation processing, communication, and follow-up coordination. That support gives the clinical team more of its time for evaluating and caring for patients.
About the founders
HealthSource Medical Associates was co-founded by Dr. Aaron Sartin, MD (NPI 1609053032), and Dr. Sally Sartin, MD (NPI 1063699494). Both are board-certified, residency-trained Family Medicine physicians and graduates of Loma Linda University School of Medicine.
Each brings approximately 18 years of clinical experience, with backgrounds spanning family medicine, primary care, emergency medicine, and telemedicine. Family medicine focuses on caring for people of all ages across a wide range of health concerns, as the American Academy of Family Physicians describes, which fits the breadth of care a virtual practice provides.
If you would like to be seen by one of the HealthSource clinicians, you can book a video appointment or submit an online request and choose the service that fits your needs.
What do these credentials mean?
Each credential tells you what training a clinician completed and which organization checks it. Understanding the letters after a name can help you feel more confident about who is reviewing your care.
- MD (Doctor of Medicine): A physician who completed medical school and is licensed by a state medical board to practice medicine.
- Residency-trained: A physician who completed several years of supervised graduate training in a specialty, such as family medicine, after medical school.
- Board-certified: A physician who passed the certification requirements of a specialty board. For family medicine, that is the American Board of Family Medicine (ABFM), a member board of the American Board of Medical Specialties. Board certification is voluntary and goes beyond the minimum required for a license.
- FNP-C (Family Nurse Practitioner, Certified): A nurse practitioner nationally certified to care for patients of all ages in primary care.
- APRN (Advanced Practice Registered Nurse): A registered nurse with graduate education and national certification in an advanced role, such as nurse practitioner.
- PA-C (Physician Assistant, Certified): A physician assistant who has passed the national certification exam and maintains certification through continuing education.
How do HealthSource clinicians make decisions about your care?
Every evaluation, prescription, and document reflects the treating clinician’s own professional judgment and clinical assessment. Submitting a request or booking a visit starts that review, and the clinician decides what is medically appropriate.
In practice, that means a clinician may:
- Approve a request when your history and symptoms support it
- Recommend a video visit when a written request does not provide enough information
- Decline a request that is not clinically appropriate, such as a refill for a controlled substance, which HealthSource does not prescribe or refill online
- Refer you for in-person or emergency care when your symptoms call for it
A doctor’s note, FMLA certification, or accommodation letter supports your request, but your employer, school, insurance carrier, leave administrator, or state program makes the final decision. Clinicians must also be licensed in the state where you are physically located at the time of your visit, so book for the state you will be in.
What care does the clinical team provide?
The same clinicians cover a wide range of needs, which means your care lives in one practice instead of being split across separate services. HealthSource offers two ways to be seen:
- Online requests, with no appointment needed, for eligible non-controlled medication refills, doctor’s notes and medical certificates, and many urgent care concerns
- Video appointments with a licensed provider for virtual primary care, FMLA, short-term disability, and ADA evaluations, one-year medication refills, and VA independent medical opinions
Turnaround depends on the service. Many services are available the same day, and FMLA, ADA, and short-term disability evaluations are generally completed within 1 to 3 business days after the appointment when all required information is available.
Get care from the HealthSource team
If you cannot get a timely appointment with your regular provider, or you do not have one, a board-certified physician or licensed clinician at HealthSource can review your needs online. Book an appointment with HealthSource Medical Associates to choose a video visit or an online request.
Sources
- American Board of Family Medicine
- Certification Matters, American Board of Medical Specialties
- National Commission on Certification of Physician Assistants
- American Academy of Nurse Practitioners Certification Board
- American Academy of Family Physicians
- Loma Linda University School of Medicine
This article is for informational purposes only and is not a substitute for professional medical advice.
Medical documentation supports your request but does not guarantee approval. Final decisions are made by your employer, insurance carrier, leave administrator, school, or applicable state program.
HealthSource Medical Associates is not an emergency service. In an emergency, call 911 or go to the nearest emergency room.