Online Urgent Care Services

Get fast, reliable care with our online urgent care service. Connect with licensed providers via telemedicine for quick treatment of non-emergency health concerns – anytime, anywhere.

Online Medical Certificates

Online Urgent Care: Fast, Convenient Healthcare Anytime, Anywhere

Welcome to our online urgent care service, where convenience meets quality healthcare. Through our secure telemedicine platform, you can connect with a licensed healthcare provider for quick, reliable treatment of non-emergency medical concerns, from the comfort of your home. Whether you’re dealing with a minor illness, injury, or need advice on your health, our experienced team is here to provide timely, professional care – anytime, anywhere.

Acute Medical Conditions

We are able to treat many acute medical conditions. Please select the medical condition you need treatment for:

Acute Bronchitis

Acute Gastroenteritis

Acute Gout

Acute Low Back Pain

Acute Sinusitis

Athlete's Foot

Bacterial Vaginosis

Cold Sore

COVID-19

Dental Infection

Eczema Flare

Influenza (Flu)

Insect Bite or Sting

Otitis Externa (Swimmer's Ear)

Pink Eye (Conjunctivitis)

Poison Ivy Rash

Strep Throat

Tick Bite

Urinary Tract Infection

Yeast Infection

How it works

Three Simple Steps to Receiving Treatment. You will only be charged after receiving a treatment plan.

Step 1:

Sign up and complete an online assessment form. Once your assessment form has been submitted, you will receive an email invitation to our secure portal.

Step 2:

Your physician will review your information and provide a treatment plan. If your state requires you to have a video visit, you will be sent a link in our secure portal to connect with your doctor.

Step 3:

Once you pay the invoice, your provider will send your prescription electronically to the pharmacy of your choice. You may pick up your prescription from your local pharmacy on the same day.

Pricing

State regulations for telemedicine vary from state to state. If your state requires a video visit, you will be sent a link to join your provider on a video call in our secure portal.

Online Treatment not requiring video call

$59.99/ per visit

Online Treatment requiring video call

$89.99/ per visit

Frequently Asked Questions

We hope this FAQ section helps clarify your questions about our online urgent care services. If you need further assistance, don’t hesitate to contact us!

Online urgent care provides medical consultations and treatment for non-emergency health concerns through virtual platforms, such as video calls, phone consultations, or secure messaging. It allows patients to receive care from healthcare professionals without needing to visit a clinic in person. Our online urgent care service provides quick and affordable access to medical care from Board Certified Physicians.

Online urgent care can address a variety of non-life-threatening conditions, including:

- Cold and flu symptoms

- Allergies and rashes

- Minor burns or cuts

- Urinary tract infections (UTIs)

- Pink eye (conjunctivitis)

- Mild to moderate headaches

- Sprains and strains

- Sinus infections

- Sore throat, cough, or congestion

- And more...

If your condition requires immediate or more intensive treatment (e.g., chest pain, difficulty breathing, or severe injuries), please seek emergency care at a hospital or urgent care center.

You will be able to submit a request and have access to our secure portal 24/7. You will be able to receive treatment plans and prescriptions during our office hours:

- Sunday through Thursday: 5:00 am - 11:00 pm PST
- Friday: 5:00 am - 3:00 pm PST

To access our online urgent care, choose the medical condition you need treatment for. Sign up and complete the intake form sent to your email. Your healthcare provider will review your information. Receive treatment plan in the secure portal within 2 hours, and pick up any prescriptions sent to your pharmacy of choice.

No. We do not bill insurance companies for our online urgent care services. Our prices are transparent and affordable.

The cost of our online visit is $59.99 for asynchronous visits and $89.99 for online visits that require video visits for those who reside in the following states: AL, ME, NM, OK, RI, SD, WV.

Yes, our platform is secure and HIPAA-compliant to protect your personal and medical information. Your consultations with our healthcare providers are confidential, and all health data is encrypted for your safety.

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Yes, if appropriate, our healthcare providers can prescribe medication. Prescriptions can be sent directly to your preferred pharmacy for pickup.

Online urgent care can handle many health concerns remotely, but there are times when a physical exam is necessary. If your condition requires an in-person visit, your provider may recommend that you go to a nearby urgent care center or emergency room for further evaluation.

Yes, our healthcare providers can issue doctor’s notes or sick leave notes after evaluating your condition. These can be used for work or school absences, if applicable.

Yes, our online urgent care services offer pediatric care for children. You must be the parent or guardian to submit a request for treatment on behalf of your child. Our healthcare providers will provide advice or recommend treatment appropriate to your child’s age.

If follow-up care is necessary, your provider will advise you on next steps. You may message your provider for additional questions or concerns. If your condition worsens, you should seek in-person care at an urgent care center or hospital.

Before your appointment:

- Ensure you have a stable internet connection and good lighting.
- Prepare any relevant medical history, including current medications and any recent health concerns.
- Be ready to describe your symptoms in detail to help the provider make an accurate assessment.

Yes, our online urgent care services offer support for mental health conditions such as anxiety, depression, stress, and sleep disorders. Our providers can offer advice and, if needed, prescribe medication or refer you to a mental health specialist.

 

There are no set appointments for the video call. You will be sent a link in our secure portal to join on a video call shortly after you have submitted the completed intake form to connect with one of our Board Certified physicians. You and the doctor will be able to decide the exact time in the portal. If you need any assistance, please contact our customer support at 737-307-1026 or email us at info@hsma.sprucecare.com.

You may contact our customer support at 737-307-1026 or email us at info@hsma.sprucecare.com. You may also look for the "Contact Us" section on our website for detailed information on how to reach our support team.