Have questions about our services? We’ve compiled answers to some of the most common inquiries to help you better understand how we can assist you. If you need more information, feel free to contact us directly!
We offer a range of telemedicine services, including:
Our professional and compassionate team is here to help you Sunday through Friday, and we strive to provide timely, high-quality care in a convenient, accessible manner.
Our platform operates on a fee-for-service basis, meaning you pay for each consultation or service you receive. There are no membership fees or hidden charges. Each service, such as a medication refill or doctor’s note, is priced individually. You will be notified of the cost upfront before any services are provided, ensuring transparency and no surprises.
Yes! Our telemedicine platform covers all 50 states. Whether you're in a large city or a rural area, you can access our services. We use secure and HIPAA-compliant video or chat consultations, making it easy to connect with a healthcare provider from the comfort of your home, no matter where you are.
We prioritize timely service to help meet your needs:
Please note that we are available Sunday through Friday, and our team works diligently to process requests as quickly as possible.
Our platform operates with flexible hours, offering access to care Sunday through Thursday from 5 am - 11pm PST, and Friday from 5 am - 3 pm PST. Please feel free to reach out with any urgent inquiries during our clinic hours. If you are experiencing an emergency, please call 911.
